WSQ Resource Management | TGS-2020503880

Overview 

WSQ Resource Management is a SkillFuture-approved 16-hour course delivered within a span of 2 days with 14 hours of training and 2 hours of assessment.

 WSQ Resource Management SOA

Objectives  

On completion of this course, participants will have the abilities and knowledge in Technical Skill and Competencies (TSC) at the workplace. These include:

TSC (code): Resource Management (TOU-SPI-4006-1.1-1)

Abilities

 

AB1. Develop resource management and allocation strategies.

 

AB2. Develop resource allocation plans to support the achievement of strategies.

 

AB3. Determine resource needs to support resource allocation planning.

 

AB4. Develop resource allocation plans to support business unit activities.

 

AB5. Develop procedures and systems to monitor and evaluate resource usage.

 

AB6. Review resource usage to determine sufficiency and optimal utilisation.

AB7. Propose improvements to optimise resource usage.

 

AB8. Review resource management outcomes to ascertain refinements to resource allocation plan.

 

AB9. Develop resource management key performance indicators.

 

Knowledge

 

KN1. Resource management, allocation, and optimisation tools and techniques.

 

KN2. Process to determine resource requirements for the organisation and the business unit.

 

KN3. Methods to optimise resource usage.

 

 

Learning Outcomes  

This unit covers knowledge and application skills in equipping oneself to identify root causes and underlying factors of problems or situations and deduce relevant linkages and patterns to identify key impact on systems and processes.

 

Instructional Methodology  

  • Case Study

 

  • Classroom Discussion

 

  • Group Discussion

 

  • Group Activity/Presentation

 

  • Lecture/Concept Presentation

 

 

Course Duration

Training Hours

14

Assessment Hours

2

Total Hours

16

 

 

 

·         Version 1.0

·         Effective Date: June 2020

·         Author: SCCIOB

Learning Unit

(LU)

Contents

 

Introduction to Resource Management

LU1

Resource Needs for Allocation Planning

LU1.1

Resource Allocation Plans

LU1.2

Resource Management Key Performance Indicators

LU2

Develop Resource Allocation Plans

LU2.1

Resource Management and Allocation Strategies

LU2.2

Develop Resource Allocation Plans

LU3

Resource Management Evaluation

LU3.1

Develop Procedures and Systems

LU3.2

Review Resource Usage

LU4

Resource Management Improvement Plans

LU4.1

Propose Improvements

 

Personal Reflection

 

Instructions to Candidate

 

Glossary

 

References

 

 

As part of the assessment, each candidate is required to:

  1. Complete a Written Assessment.
  2. Complete a Case Study Assessment.

 Candidate will be considered competent when all learning outcomes/evidence are fulfilled as per assessment checklist. All assessments must be completed individually.  

Written Assessment:

  • This is a summative, open-book assessment.
  • The duration for this assessment is 45 minutes.
  • Candidate will be considered competent if he/she is able to answer all questions correctly based on: AB1, AB3, AB5, KN1, KN3.
  • Oral inquiry will be used should there be insufficient evidence for this assessment.

 Case Study Assessment:

  • This is a summative, open-book assessment.
  • The duration for this assessment is 75 minutes.
  • Candidate will be considered competent if he/she is able to answer all questions correctly based on:AB2, AB4,AB6, AB7, AB8, AB9, KN2.
  • Oral inquiry will be used should there be insufficient evidence for this assessment.

 

 

This module is part of the WSQ Diploma in Tourism (Venue Management and Operations).

 

 

 

This course material and associated resources are designed and developed by Singapore Chinese Chamber Institute of Business (SCCIOB). Permission should be obtained from SCCIOB prior to any prohibited reproduction, storage in a retrieval system or transmission in any form or any means such as photocopying, recording, electronic, mechanical, or likewise.