WSQ Productivity and Innovation Strategy | CRS-Q-0042119-RET

Course Overview

WSQ Productivity and Innovation Strategy is a 16-hour SkillsFuture-approved course delivered within a span of 2 days with 14 hours of training. There will be two assessments of 1 hour each. 

WSQ Productivity and Innovation Strategy SOA

Course Objectives

On completion of this course, participants are expected to have the abilities and knowledge in Technical Skills and Competencies (TSC) at the workplace. These include:

TSC Code: RET-INO-4006-1.1

Abilities

 

AB1. Assign responsibilities and accountabilities to team for implementation of the productivity and innovation roadmap.

 

AB2. Create awareness for the productivity improvement initiative and communicate details of the roadmap and action plan to team.

 

AB3. Engage and encourage employees to participate in the productivity improvement initiative.

Knowledge

 

KN1. Productivity and innovation strategy.

 

KN2. Details of the productivity and innovation roadmap and action plan to be provided to employees for the implementation of productivity and innovation framework.

 

Course Learning Outcomes

At the end of the course, learners should be able to:

  • Have an overview of a strategy and understand the importance of having a strategic mindset in the business environment
  • Understand the productivity and innovation roadmap to create awareness for improvement
  • Identify methods in monitoring indicators and engage employees in the productivity improvement

 

Instructional Methodology

  • Lecture
  • Discussion
  • Group Activities
  • Presentation
  • Case Study

 

Course Duration

Training Hours

14

Assessment Hours

2.0

Total Hours

16.0

 

·         Version: 1.0

·         Effective Date: 21 Sep 2020

·         Author: Wong Chung Fai

Contents

Course Overview

Introduction

LU 1 Introduction to Having a Strategic Mindset in Business

1.1 What is Productivity and Innovation Strategy

1.2 Productivity and Innovation Roadmap

1.3 Team Roles and Responsibilities

LU 2 Developing Productivity and Innovation Strategy

2.1 Productivity and Innovation Roadmap and Action Plan

2.2 Considerations in developing a Roadmap

2.3 Developing an Action Plan

2.4 Communicating of Roadmap and Action Plan to teams

2.5 Creating Awareness for Productivity Improvement Initiatives

LU 3 Driving Productivity and Innovation Strategy

3.1 Benefits of Productivity Improvement Initiative

3.2 Approaches for Employee Engagements

3.3 The Impact of Employee Engagement on Productivity

 

Candidates will be assessed for knowledge and skills acquired in this TSC module. As part of the assessment, each candidate is required to complete a Written Assessment and a Case Study Assessment. Candidate will be considered competent when all learning outcomes / evidence are fulfilled as per assessment checklist.

Written Assessment

  • Summative, open-book assessment
  • Duration is 60 minutes
  • Candidate will be considered competent if he / she is able to answer all questions correctly based on: AB1, AB2, KN1.
  • Oral inquiry to be used should there be insufficient evidence of competency

Case Study Assessment

  • Summative, open-book assessment
  • Duration is 60 minutes
  • Candidate will be considered competent if he / she is able to answer all questions correctly based on: AB1, AB2, AB3, KN1, KN2.
  • Oral inquiry to be used should there be insufficient evidence of competency

 

This physical Classroom-Based Learning module is part of the WSQ Diploma in Retail E-Commerce (Omni-Channel).

 

This material and associated resources are designed and developed by Singapore Chinese Chamber Institute of Business (SCCIOB). Permission should be obtained from SCCIOB prior to any prohibited reproduction, storage in a retrieval system or transmission in any form or any means such as photocopying, recording, electronic, mechanical, or likewise.