Idea Generation and Selection | TGS-2020503374

Overview 

WSQ Idea Generation and Selection is a SSG-approved 16-hour course delivered within a span of 2 days with 14 hours of training and 2 hours of assessment. Learning activities in this course have been designed and developed based on the "Double Diamond Design Thinking Process Model" (DDDT) that allows understanding of consumer and business insights and explore creative and innovative ways to generate, select, and iterate ideas to address the consumer and business needs. Applicants may use their SkillsFuture credits for payment. 

 WSQ Idea Generation and Selection SOA

 

Objectives 

On completion of this course, participants are expected to have the TSC (Technical Skill and Competencies) abilities and knowledge in Idea Generation and Selection at the workplace. These include:

TSC (code): Idea Generation and Selection (RET-INO-4003-1.1)

Abilities

AB1. Select appropriate approaches to communicate ideas in an effective manner.

AB2. Identify and implement specific ways to encourage responses from communicating parties.  

AB3. Substantiate or challenge viewpoints using a logical approach.

AB4. Facilitate discussions to brainstorm and encourage idea generation

AB5. Integrate differing views and ideas.

AB6. Determine appropriate selection criteria.  

AB7. Evaluate new methods, procedures, techniques, or systems related to idea selection.  

AB8. Evaluate and shortlist ideas for further development.

Knowledge

 

KN1. Consider factors when selecting best approaches to communicate ideas.

KN2. Substantiate positions on individual viewpoints.

KN3. Set conditions for integrating differing views and ideas.

KN4. Set conditions for prioritising approaches for idea selection.

 

 

 Learning Outcomes  

  • Discover insights to define concepts for ideas to be generated in response to business trends and client
  • Develop process to facilitate, idea generation and selection, and deliver by communicating selected idea tangibly through prototyping and
  • Iterate selected idea to respond and adapt to business trends and client

 

Instructional Methodology  

  • Reading
  • Presentation
  • Demonstration by trainer
  • Concept presentation
  • Discussion
  • Google search for information to aid reading and discussion
  • Group activity (and debrief)

 

 

Course Duration

Training Hours

14.0

eLearning Hours

Nil

Assessment Hours

2.0

Total Hours

16.0

 

 

 

 

 

 

·        Version 1.0

·        Effective Date: June 2020

·        Author: SCCIOB

Learning Unit / LU

Contents

 

Course Overview

 

Introduction

LU 1

 

The current and emerging trends of Retail / Venue Management and Operations (VMO)

1.1

Facilitate the acquisition and studying of VMO / Retail business and client insights

1.2

From insights, identify future Retail / VMO concept(s) for ideas to be generated

LU 2

 

Envision through ideation and prototyping

2.1

Facilitate idea generation and idea selection

2.2

Communicate selected idea through prototyping and storytelling to business stakeholders

LU 3

 

Iterate and envisage the Retail / VMO future

3.1

Facilitate and encourage iterations of selected idea to respond and adapt to business needs

 

As part of the assessment, each candidate is required to:

  1. Complete a Written Assessment
  2. Complete a Case Study Assessment

 

Candidates will be considered competent when all learning outcomes/evidence are fulfilled as per assessment checklist.

 

Written Assessment:

  • This is a summative, open-book
  • The duration for this assessment is 75 minutes.
  • Candidate will be considered competent if he/she is able to answer all 10 questions correctly based on: AB1, AB2, AB3, AB4, AB5, AB6, AB7, AB8, KN1, KN2, KN3,
  • Oral inquiry will be used should there be insufficient evidence for this

 

Case Study Assessment:

  • This is a continual, open-book
  • The duration for this assessment is 45 minutes.
  • Candidate will be considered competent if he/she is able to answer all 4 questions correctly based on: AB1, AB5, AB8, KN1, KN2, KN3,
  • Oral inquiry will be used should there be insufficient evidence for this

 

This is a common module in the WSQ Diploma in Retail (Retail Operations) and WSQ Diploma in Tourism (Venue Management and Operations).

 

 

 

This material and associated resources are designed and developed by Singapore Chinese Chamber Institute of Business (SCCIOB). Permission should be obtained from SCCIOB prior to any prohibited reproduction, storage in a retrieval system or transmission in any form or any means such as photocopying, recording, electronic, mechanical, or likewise.