CorpPass (Singapore Corporate Access)

CorpPass Required Documents

 

What is CorpPass?

CorpPass, which stands for Singapore Corporate Access, is a corporate digital identity for businesses and other entities (such as non-profit organisations and associations) to transact with Government agencies online. CorpPass enables a single corporate digital identity to be created to allow more services and transactions to be provided online conveniently and securely. 

 

When should I sign-up for CorpPass? 

Your organisation can sign up for CorpPass right now.  

NOTE: CorpPass is the only login method for online corporate transactions with the Government since Q3 2018.  Get a CorpPass account now to prevent any disruption to your transactions! Businesses can also transact with IRAS using CorpPass by Q3 2108.  For more information, visit www.iras.gov.sg!

 

For which SSG-WSG eServices would I need to use a CorpPass account to access the e-Service? 

From Q3 2018, you will need a CorpPass account to access the following SSG-WSG e-Services: 

  1. Funding Management System and Feedback Portal
  2. SkillsConnect
  3. Skills Development Levy
  4. MySkillsFuture Portal (Mycareersfuture.sg, Training Exchange)
  5. MyIAL
  6. ES WSQ Assessment

 

How does my entity register for CorpPass?

To register for CorpPass, your entity will have to perform the following steps: 

  1. Check your entity’s eligibility
  2. Identify your CorpPass Role
  3. Register and set up CorpPass

 

Is my entity eligible for CorpPass?

Only authorised individuals from the following types of entities are eligible for CorpPass:  

  • Entities registered with a Unique Entity Number (UEN)
  • Foreign entities who transact with the Government

 

My entity is a branch, can my entity register for CorpPass?

If the branch has a separate UEN from the main entity, the branch would be eligible to register for CorpPass.

 

My entity does not have a local Unique Entity Number (UEN), can I still transact on SSG-WSG e-Services?

Local entities without a Unique Entity Number (UEN) are not eligible for CorpPass.  

For the Skills Development Levy e-Service, employers without a UEN can continue using SingPass to transact with SSG-WSG.

 

What is the role of the Registered Officer (RO)?

The RO will have to appoint the CorpPass Admins (a max of 2) to register for a CorpPass account and will approve the admin's registration request. The appointed CorpPass Admin may be the person(s) who currently manages Government-to-Business (G2B) transactions on behalf of the company.  

 

I am a CorpPass Administrator. What are my responsibilities?

You are responsible for creating and managing CorpPass user accounts and digital service access for your entity. These responsibilities include:  

  1. Registering and setting up CorpPass for your organisation
  2. Creating CorpPass user accounts
  3. Suspending, reactivating, and terminating user accounts
  4. Assigning e-Service access rights to user accounts

 

What is the role of a CorpPass User?

A CorpPass user is the person who transacts with SSG-WSG and other government agencies on behalf of their organisation.

 

Where can I find more information about the registration and setting up of a CorpPass account?

To find out more about the registration process for CorpPass, visit https://www.corppass.gov.sg/corppass

/common/userguides.

For CorpPass FAQs visit: 

https://www.ifaq.gov.sg/CorpPass

/apps/fcd_faqmain.aspx

     

     

    How can I find out who my CorpPass administrator is?

    To find out who your CorpPass admin is follow the following steps: 

    • Go to corppass.gov.sg
    • Under the “Service” tab, click on “Find Your CorpPass Admin”
    • Sign in with your SingPass account
    • Input either your organisation’s name or UEN number to search for your organisation’s CorpPass administrator.

     

    Who do I approach to create a CorpPass User account?

    Only your entity's CorpPass Administrator (CorpPass Admin) is able to create a CorpPass User account for you. Please approach your CorpPass Admin to create a CorpPass User account for you and assign the relevant SSG-WSG e-Service roles.

     

    I am not able to access certain SSG-WSG e-Services with my CorpPass Account. What should I do?

    You will need to be assigned the relevant roles before you are able to access SSG-WSG e-Service. Please contact your organisation-appointed CorpPass Admin to register for a CorpPass User account and assign the appropriate SSG-WSG e-Service roles for you.

     

    As a CorpPass Admin, my entity's users have CorpPass accounts but are not able to access certain SSG-WSG e-Services. What do I have to do?

    As a CorpPass Admin, you would need to determine what access rights are required by users and assign SSG-WSG eService access to the user accounts. Please refer to:

    • https://www.ssg-wsg.gov.sg/eservice-guides.html

     

    Why am I not able to access the e-Service role that I was assigned, when I previously could? 

    The validity of your access may have expired. Please contact your entity's CorpPass Admin for more information.

     

    I received an error message "Your entity's current CorpPass registration status is de-registered. Please contact your CorpPass Administrator for more information" when attempting to access SSGWSG e-Services. What does this mean and what should I do?

    The CorpPass registration status 'de-registered' indicates that your organisation has de-registered its UEN. Note that you may still access your CorpPass account up to 2 years from the date of de-registration, although you will not be able to access SSG-WSG e-Services.

     

    I received an error message "Your entity's current CorpPass registration status is withdrawn. Please contact your CorpPass Administrator for more information" when attempting to access SSGWSG e-Services. What does this mean and what should I do?

    The CorpPass registration status 'withdrawn' indicates that your organisation has withdrawn its UEN. You will not be able to access SSG-WSG e-Services. Please contact your entity's CorpPass Administrator for more information.

     

    Where can I get help if I have SSG/ WSG e-Service specific queries?

    If you have SSG/ WSG e-Service e-Service specific queries:

    • https://www.ssg-wsg.gov.sg/eservice-guides.html

    Should you require further assistance, you may contact the relevant Helpdesk at: 

    • SSG: 6785 5785
    • WSG: 6883 5885
    • Feedback portal: https://portal.ssg-wsg.gov.sg/

     

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    GLOSSARY

    SECTION 1 - CORPPASS ROLES (FOR BUSINESS)

    DESCRIPTION:

    1.1

    Registered Officer (RO)

    A person whom the entity is registered or incorporated to; he / she usually holds legal authority, or is bounded to legal matters relating to the entity. There may be more than 1 Registered Officer per entity.

     

    Individuals who can be a Registered Officer include:

    ·  Business Owner

    ·  Company Director

    ·  Shareholder

    ·  Partner

    ·  Board Member

     

    Responsible for:

    ·  Appointing a CorpPass Admin (offline) for the entity; and

    ·  Approving online registration of CorpPass Admin account.

    1.2

    Key Executive (KE)

    The KE(s) is the person(s) authorised within the entity to appoint and approve new CorpPass Administrators. Examples of KE(s) include: Chief Executive Officer (CEO), Managing Director (MD), Chief Operating Officer (COO) or equivalents.

    1.3

    CorpPass Administrator (CorpPass Admin)

    The CorpPass Admin is appointed by the Registered Officer to oversee his / her entity's CorpPass-related matters.

     

    The CorpPass Admin is responsible for:

    ·  Managing an entity's CorpPass Sub-Admins;

    ·  Managing an entity's CorpPass Enquiry Users;

    ·  Managing an entity's CorpPass Users;

    ·  Managing an entity's Third Party Agent; and

    ·  Managing an entity's access rights to Government-to-Business (G2B) e-Services.

    1.4

    CorpPass User

    Each CorpPass User holds a unique account that is linked specifically to an entity. This account is created by the CorpPass Admin. The CorpPass Admin then assigns access rights to the CorpPass User, in order for him / her to transact with Government agencies on behalf of the entity.

    (FOR GOVERNMENT AGENCIES)

    DESCRIPTION:

    1.5

    Central Administrator (Central Admin)

    A governing officer(s) involved in overseeing and managing the overall CorpPass system.

     

    Responsible for:

    ·  Supporting the entity registration process;

    ·  Checking submitted supporting documents;

    ·  Suspending, terminating, or reactivating CorpPass accounts; and

    ·  Managing the overall CorpPass system.

    1.6

    Agency Administrator (Agency Admin)

    A system operator who manages a Government agency's e-Services. Each agency may appoint up to 2 Agency Admins.

     

    Responsible for:

    ·  Configuring e-Services onto CorpPass platform on behalf of their Agency; and

    ·  Managing technical issues related to the e-Service.

     

    SECTION 2 - CORPPASS FREQUENTLY USED TERMS

    DESCRIPTION:

    2.1

    Entity ID

    A)  For Unique Entity Number (UEN)-registered entities

    The business entity's standard identification number, issued by a UEN-issuance agency.

     

    B)  For Foreign Entities

    The unique identification number issued to the business entity during the business registration process.

    2.2

    CorpPass ID

    A unique Login ID assigned to a CorpPass account, used by a CorpPass User to log into his / her account.

     

    GLOSSARY

    2.3

    CorpPass account

    A unique set of Login ID and Password issued to a CorpPass Admin, Sub-Admin, User, or CorpPass Enquiry User, and used to login to the CorpPass system or to access Government-to-Business (G2B) e-Services.

    CorpPass accounts can belong either to a CorpPass Admin, CorpPass Sub-Admin, CorpPass Enquiry User, or CorpPass User.

    2.4

    Government-to-Business (G2B) digital services

    G2B digital services are online services used by entities and businesses to transact electronically with Government agencies. For example, businesses use various G2B digital services to do their financial reporting (e.g. file taxes), apply for permits and trade licenses licences, and bid for business opportunities (e.g. GeBIZ).

    2.5

    Unique Entity Number (UEN)

    UEN is the abbreviation for 'Unique Entity Number'. This is the standard identification number issued by a UEN- issuance agency in Singapore.

    2.6

    ACRA

    ACRA is the acronym for 'Accounting and Corporate Regulatory Authority'. It is the national regulator of business entities and public accountants in Singapore.

    2.7

    UEN Entity

    A UEN Entity is a locally registered organisation that has been issued a UEN either by the Accounting and Corporate Regulatory Authority (ACRA) or other UEN-issuance agencies.

    2.8

    Foreign Entity

    Foreign Entities are overseas organisations without a local UEN. CorpPass will be made available to Foreign Entities and individuals without a SingPass account at a later date.

    2.9

    UEN-issuance agency

    A UEN-issuance agency is a Government organisation to register particular types of entities. Examples of UEN- issuance agencies include Accounting and Corporate Regulator Authority (ACRA), Registry of Societies (ROS), Ministry of Manpower (MOM) and Ministry of Culture, Community and Youth (MCCY).

    2.10

    SingPass

    Singapore Personal Access (or SingPass), launched in March 2003, is a gateway to hundreds of e-Services offered by more than 60 Government agencies, enabling users to only have to remember one password when connecting and transacting with the Government.

     

    SECTION 3 - SUPPORTING DOCUMENTS

    DESCRIPTION:

    3.1

    Identity Document

    Identity Documents are required in order to verify the personal details of the Registered Officer, CorpPass Admin, and / or CorpPass User, who are non-SingPass holders.

     

    The Identity Documents should specify:

    ·  Full name of the person

    ·  Official number of the registered document (e.g. Passport or Identity Card No.)

     

    Some examples of what constitutes Identity Document(s) are:

    ·  Passport / Legal Travel Document

    ·  NRIC

    ·  Work Passes (this will be your Work Permit or FIN - Foreign Identification Number)

    3.2

    Letter of Authorisation

    The Letter of Authorisation is an alternative method for the Registered Officer's or Key Executive's approval in the the following cases:

     

    ·  where the RO is not a SingPass holder; or

    ·  if the RO is unable to provide online approval; or

    ·  if approval for the CorpPass Admin registration can be granted by a Key Executive within the entity.

     

    The letter will be used to verify the appointment of the CorpPass Admin(s) of the entity. You may download a template of the Letter of Authorisation during registration, and submit it together with the approver's identity document.

     

     

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