WSQ Accident and Incident Response Management | TGS-2019503321

Overview

This SSG-approved module consists of a competency unit, Accident and Incident Response Management, in a 16-hour course delivered within a span of 2 days with 13.5 hours of training, 1 hour of e-learning and 1.5 hours of assessment. Applicants may use SkillsFuture credits to apply.

Accident and Incident Response Management WSQ SOA

Objectives

On completion of this unit, participants will have the abilities and knowledge in Accident and Incident Response Management at the workplace. These include:

Knowledge

 

KN1. Formation and functions of an emergency response centre.

 

KN2. Roles and responsibilities of an incident commander.

 

KN3. Procedures to develop tactical plans during accidents and incidents.

 

KN4. Emergency operations strategies.

 

KN5. Emergency preparedness assessments.

 

KN6. Procedures for conducting exercises and reviews.

 

KN7. Procedures for conducting training and coaching.

 

Abilities

 

AB1. Establish control zones and/or emergency response centre to manage incidents and accidents.

 

AB2. Act as incident commander by applying relevant strategies of emergency operations.

 

AB3. Develop tactical plans to maintain control of emergency and incident sites.

 

AB4. Evaluate on-site accident and incident response capabilities.

 

AB5. Develop processes to coordinate accident and incident response plans with relevant stakeholders.

 

AB6. Review incident summary reports to identify areas of improvement.

 

AB7. Conduct training and coaching to employees on incident management procedures.

 

AB8. Conduct regular exercises and reviews to maintain incident preparedness and responsiveness.

 

Learning Outcomes

The objective of this WSQ module is to equip Managers, Assistant Managers, Supervisors or Team Leads involved in organising events with the technical skills and competencies to develop plans and procedures for effective accident and incident response management to ensure the proper execution of events, including ensuring that all logistics requirements are carried out according to the event plans; as well as work with other departments and stakeholders to ensure that all operational requirements of the events are fulfilled.

It is designed to equip future Event Operations Manager with the competency in performing these critical work functions:

  • Drive projects' safety, security, and health measures. Key tasks Includes:
    • Manage events in adherence to local security, Workplace Safety and Health regulations for events in collaboration with event partners and vendors.
    • Review incident summary reports to determine areas of improvement for event safety and security.
    • Manage security threats during events.
    • Manage adjustments to event programmes to counter environmental issues and threats.
    • Manage vendors to ensure their operations, products and services are in adherence to local event security, Workplace Safety and Health requirements and regulations.

 

Instructional Methodology

  • Lecture
  • Discussion
  • Group Activities
  • Presentation
  • Case Study

 

Duration

Training Hours:

13.5

Assessment Hours:

1.5

 

E-Learning Hours:

1

Total Hours:

16

 

 

·         Version: 2.0

·         Effective Date: Mar 2020

·         Authors: Greg Kum, Patricia Chan, Lee Chin Leong.

Unit Title

Accident and Incident Response Management

Unit Code

TOU-ICM-4011-1.1-1

Topic

Contents

 

Course Overview

 

Learning Outcomes

 

Instructional Methodology, Training Lesson Plan, Course Duration

Learning Unit 1

Establish a Command Facility and Structure

1.1

Formulate and establish functions of an emergency response centre (KN1)

1.2

Identify the Roles and Responsibilities of incident commander (KN2)

1.3

Formulate procedures on tactical plans during accidents and incidents (KN3)

1.4

Formulate and develop Emergency operations strategies (KN4)

1.5

Establish control zones and/or emergency response centres to manage incidents and accidents (AB1)  

1.6

Establish the role as an incident commander by applying relevant strategies of emergency operations (AB2)

1.7

Develop tactical plans to maintain control of emergency and incident sites (AB3) and develop processes to coordinate accident and incident response plans with relevant stakeholders (AB5)

Learning Unit 2

Develop the accident and incident response management programme

2.1

Develop checklist for emergency preparedness assessments (KN5)

2.2

Develop procedures for conducting exercises and reviews (KN6)

2.3

Develop procedures for conducting training and coaching (KN7) and considerations to conduct training and coaching to employees on incident management (AB7)

Learning Unit 3

Implement the accident and incident management program

3.1

Considerations for development of procedures for conducting exercises and reviews

3.2

Conduct regular exercises and reviews to maintain incident preparedness and responsiveness (AB8)

Learning Unit 4

Evaluate the accident and incident response management program

4.1

Evaluate on-site accident and incident response (AB4) and Review incident summary reports to identify areas of improvement (AB6)

 

Instructions to Candidate

 

Glossary

 

References

 

 

As part of the assessment, each candidate is required to:

  • Complete a Written Assessment
  • Complete a Case Study Assessment

Candidates will be considered competent when all learning outcomes/evidence are fulfilled as per assessment checklist.

Written Assessment / Case Study Assessment:

  1. Individual exercise.
  2. There will be Short Questions on Written Assessment. It will be an Open-Book Assessment.
  3. As for Case Study Assessment, candidates will be given a case scenario, and answer Short Questions relevant to the scenario given.
  4. Basically, candidates will be assessed on:
  • Task 1: Requirements to establish a command facility and structure
  • Task 2: Develop the accident and incident response management program
  • Task 3: Implement the accident and incident management program
  • Task 4: Evaluate the accident and incident response management program

 

 

This module is part of the WSQ Diploma in Tourism (Event Management and Operations). Learn more about MCES and CorpPass.

 

This course material and associated resources are designed and developed by Singapore Chinese Chamber Institute of Business (SCCIOB). Permission should be obtained from SCCIOB prior to any prohibited reproduction, storage in a retrieval system or transmission in any form or any means such as photocopying, recording, electronic, mechanical, or likewise.